Pulsz Casino

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Pulsz is an entertainment-focused social casino and does not offer real-money gambling. No purchase or payment is necessary to enter or win under the current Terms.

The catalog includes more than 1,000 casino-style games, with slots, table-game formats and a confirmed Social Live Casino area.

Gold Coin purchases and eligible prize redemption are separate processes. Purchases use supported payment methods, while redemption remains subject to verification, review and approval.

Pulsz is available to users age 21 and older, subject to current state availability and Restricted Territory rules.

How Pulsz Social Casino Works

Pulsz is designed for casino-style entertainment rather than real-money gambling. Virtual Coins are used within the service, and purchased Virtual Coins do not carry cash value simply because they were purchased.

No purchase is necessary to enter or win. A User Account is required, users must be at least 21, and the account rules allow one account per person.

• Use one User Account per person.
• Do not treat Gold Coin purchases as deposits into a cash gambling balance.
• Do not create a second account if access to the first account is lost.
• Check current eligibility before using location-dependent features.

For the one-account rule, lost-access handling and inactivity details, review the account rules before creating or changing an account.

Games Across the Pulsz Catalog

Pulsz lists more than 1,000 casino-style games. The catalog includes Online Slots, New Slots, Classic Slots and Table Games, along with a Providers route for browsing titles by studio.

Named providers include Ruby Play, Relax Gaming, 3 Oaks Gaming and Booming Games. Confirmed game examples include Texas Hold’em Poker 3D, Classic Multihand Blackjack, Pulsz Multiplayer Blackjack, Classic Dice, Classic Mines and Classic Hilo.

For more named categories, providers and game examples, explore the full game catalog.

Slots as a Major Game Category

Slots have their own substantial presence in the catalog. Raccoon Raiders is one confirmed example, while other listed titles include Lucky Charms Trio 10,000 and Gates of Hercules 10,000.

For additional named titles and mechanic labels, use the dedicated slot catalog.

Social Live Casino Coverage

Social Live Casino is a confirmed Pulsz product area. Individual games can have their own rules, so broader claims about dealers, table limits or a permanent live roster are not appropriate here.

For the confirmed live product area, continue to the live casino details.

Pulsz Promotions and Rewards

New users currently see a reward of 5,000 free Gold Coins, and Pulsz also offers recurring login rewards. Competitions and giveaways can appear as additional promotional formats.

Promotions can have separate terms, can change or be withdrawn, and may be denied or cancelled when abuse is identified. Multiple-account or fraudulent participation can also affect eligibility.

• Review the separate terms attached to an offer.
• Check whether your state has a promotion-specific limitation.
• Do not assume that a reward shown today is permanent.
• Keep account use within the one-account rule.

Before relying on an offer, review the current promotion details and its separate terms.

If an offer specifically asks for a code, use the promo-code guidance to verify the requirement first. No active code value or code-entry field is asserted here.

Gold Coin Purchases and Payment Methods

Gold Coin purchases are processed in USD. Confirmed methods include Card, Apple Pay, Google Pay, Trustly Online Banking, Instant Bank Transfer and Skrill.

The payment method should belong to the account holder, and the payment name should match the Pulsz account name. Using a payment method that does not belong to you can lead to additional verification, suspension or voiding of the purchase.

• Choose a supported method through the Get Coins flow.
• Confirm that the payment method belongs to you.
• Check that the account and payment names match.
• Look for the on-screen and email confirmation after completion.
• Allow for possible delays caused by circumstances outside Pulsz control.

A card issuer may apply a foreign transaction fee, typically in the 1% to 3% range depending on how the issuer processes the transaction. The statement descriptor can appear as PULSZ.

For the complete method and confirmation flow, follow the purchase methods and steps.

Prize Redemption, Review and Approval

Prize redemption is separate from buying Gold Coins. Every redemption request is subject to verification, review and approval, so submitting a request does not guarantee an immediate outcome.

Confirmed options include Online Banking and Gift Card. Skrill can be available when a prior Skrill purchase satisfies the applicable condition, while bank-transfer routes can include Trustly and Standard ACH.

1. Open the Redeem flow and choose the applicable redemption route.
2. Complete any required verification or requested information.
3. Submit the request for review.
4. Respond to outstanding requests for information within the allowed period.

If requested information or required steps remain incomplete for more than 90 days, the request can be automatically declined under the applicable terms. Relevant Virtual Coins can be returned, and a new request may then be possible.

For method conditions and the full request flow, continue to the redemption methods and steps.

Verification Documents and Account Checks

Pulsz can request a government-issued photo ID, including a driver’s license, State or National ID, or passport. A selfie with the ID can also be required.

Proof of residential address should be issued within the last 3 months and show the required identifying details, including the user’s full name, address and issue date.

• Use My Account and Verify your account on desktop.
• On mobile, use More, then My Account, then Verify your account.
• Upload requested documents through the account route.
• Do not email payment-verification documents when the account upload route is required.
• Be prepared for payment-method evidence when ownership or linked payment details need checking.

Bank statements used as payment evidence can need the account holder’s name and address, issuer branding, the last four digits and matching transactions. Apple Pay or Google Pay verification can involve the Device Account Number or its last four digits.

Pending verification can restrict account activity. Pulsz may also perform additional checks, including credit or background checks where applicable.

For document examples and payment-evidence rules, review the verification requirements.

Account Access and Account Rules

Pulsz allows one User Account per person. If access is lost, the correct next step is to recover access or contact Customer Support, not create a second account.

An account can become Dormant after 60 consecutive days without gameplay using Virtual Coins. Virtual Coins expire when the account becomes Dormant, and an account may be closed after 60 or more days of inactivity under the applicable Terms.

Signing In to an Existing Account

Existing users can use the Login now action to access their account. If you already have an account, use the sign-in help for the existing-access route.

Dormant Accounts and Inactivity

• Dormant status can apply after 60 consecutive days without gameplay using Virtual Coins.
• Virtual Coins expire when the account becomes Dormant.
• Account closure can follow extended inactivity under the applicable Terms.

Pulsz App and Mobile Access

Pulsz supports iOS, Android and mobile website access. The mobile website provides a separate route from app-store access.

The iOS listing is titled Pulsz: Online Casino Games and identifies Yellow Social Interactive Limited as the publisher. The Google Play listing is titled Pulsz: Fun Slots & Casino and identifies the same company as the developer.

• Use the iOS listing for supported Apple devices.
• Use the Google Play listing for supported Android devices.
• Use the mobile website when app-store access is not the preferred route.

For iOS, Android and mobile-web details, compare the mobile access options.

VIP Loyalty and Status Levels

Pulsz VIP Loyalty is complimentary and can be available automatically to eligible players. VIP Points support progression through the program, and Gold Coin package purchases can contribute VIP Points.

There are six named VIP Status levels:

1. Bronze
2. Silver
3. Gold
4. Platinum
5. Diamond
6. Royal Diamond

Status progression can unlock Gold Coin or VIP Point multiplier offers, but a particular multiplier or benefit is not guaranteed for every user or level.

For level names and point-earning context, review the VIP loyalty details.

Customer Support for Common Issues

Pulsz Customer Support is available 24/7. General support is available at [email protected], while payment-related queries can also use +1 (424) 371-7304.

When possible, identify the issue clearly and include the requested Customer ID. On desktop, the Customer ID is shown in the lower-left area; on mobile, it is available through More.

Contact Us and Submit a request provide additional ways to send an issue. No fixed response or resolution time is promised.

If the issue needs direct assistance, choose from the customer support options for the relevant category.

Player Safety Tools and Limits

Pulsz Player Safety includes a daily Gold Coin purchase limit. A requested change or revocation of that limit remains subject to at least a 24-hour period before taking effect.

Take a Break provides fixed pause periods of 7, 14 or 30 days. Self-Exclusion has a minimum period of 6 months.

1. Self-Exclusion can be requested by email using the subject Self Exclusion, through chat or through the Contact Form.
2. Provide the requested identifying details, such as full name, address and email.
3. After the minimum exclusion period, an additional 7-day waiting period applies before reopening can be considered.
4. Reopening is discretionary rather than automatic.

Redemptions, refunds and Virtual Coin transfers are not permitted during Self-Exclusion.

For request routes and control conditions, review the Player Safety tools.

Eligibility and Current Location Rules

Pulsz requires users to be at least 21. Current guidance states that the service is available in 36 U.S. states plus the District of Columbia, subject to current restrictions.

Current Restricted Territories include Washington, Idaho, Michigan, Montana, Nevada, Alabama, Tennessee, Connecticut, New York, West Virginia, Louisiana, Maryland, California and Arizona. Jurisdictions outside the United States are also Restricted Territories under the current Terms.

Users must not misrepresent or mask their location to bypass geographic restrictions. State availability and promotion rules can change, so current account and Terms information should be checked before relying on a location-dependent feature.

Pulsz is operated by Yellow Social Interactive Limited, company number 119215, registered at 2 Irish Town, Gibraltar, GX11 1AA, Gibraltar. The current Terms used here are version 5.2, updated September 1, 2026.

Before using location-dependent features, check the eligibility and location rules.

Quick Solutions for Common Tasks

I Lost Access to My Account

Do not open a second account as a workaround. Pulsz allows one account per person, so use the existing-account recovery and support route instead.

My Purchase Needs Verification

A payment method can trigger additional checks when ownership, account-name matching or linked payment details need verification. Prepare the requested evidence and upload it through the account route rather than emailing payment documents.

My Redemption Is Still Under Review

A redemption request can remain under review while verification or requested information is incomplete. Complete outstanding steps within the applicable 90-day window instead of assuming that review time guarantees a particular result.

I Want to Set a Purchase Limit

A daily Gold Coin purchase limit can be requested through the available support routes. A requested change or revocation remains in place for at least 24 hours before it can take effect.

FAQ – Pulsz Questions and Answers

Does Pulsz Offer Real-Money Gambling?

No. Pulsz is a social casino and entertainment service and does not offer real-money gambling.

Is a Purchase Required to Use Pulsz?

No purchase or payment is necessary to enter or win under the current Terms.

How Old Must Pulsz Users Be?

Users must be at least 21 years old.

How Many Games Does Pulsz Offer?

Pulsz lists more than 1,000 casino-style games across categories that include slots and table games.

Which Gold Coin Payment Methods Are Supported?

Confirmed purchase methods include Card, Apple Pay, Google Pay, Trustly Online Banking, Instant Bank Transfer and Skrill. Availability can depend on the applicable account and payment route.

Which Prize Redemption Methods Are Confirmed?

Confirmed routes include Online Banking and Gift Card, with Skrill available when the prior-Skrill-purchase condition is met. Bank-transfer routes can include Trustly and Standard ACH.

What Documents Can Pulsz Verification Require?

Pulsz can request a government-issued photo ID, a selfie with ID and proof of residential address. The exact documents depend on the verification request.

Can Pulsz Be Used on Mobile?

Yes. Pulsz supports iOS, Android and mobile website access.

Is Pulsz Customer Support Available All Day?

Yes. Pulsz Customer Support is available 24/7, although no fixed response or resolution time is promised.

What Player Safety Controls Does Pulsz Offer?

Confirmed controls include a daily Gold Coin purchase limit, Take a Break and Self-Exclusion.