Your Pulsz Account
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A User Account is required to use Pulsz, and users must be at least 21. Pulsz allows one account per person.
Creating your first account and signing in to an existing account are separate actions. Returning users should use the existing account rather than create another one.
Account status can also change after extended inactivity. After 60 consecutive days without gameplay using Virtual Coins, the account becomes Dormant and the Virtual Coins expire.
Your Pulsz Account Basics
Your Pulsz account is the account used for access and gameplay. A User Account is required, and the 21+ age requirement applies to Pulsz use.
The one-account rule is central to account management: Pulsz allows one account per person. If access to that account is lost, the correct next step is to seek help with the existing account rather than open a duplicate account.
- A User Account is required.
- Users must be at least 21.
- Pulsz allows one account per person.
- Lost access should be handled through the existing account.
Registration and Existing Account Access
New users create an account through the confirmed registration route. Existing users return through the sign-in route instead of registering again.
The confirmed Login now control is used for an existing Pulsz account. Registration remains a separate action for someone creating the first account.
- New user: use the confirmed registration control to create an account.
- Existing user: use Login now to sign in to the existing account.
- Lost access: do not create another account as a workaround.
One Account and Lost Access
Pulsz allows one account per person. If you cannot access your existing account, keep that account as the account requiring help rather than opening a second one.
Pulsz Customer Support is the confirmed route for account-access help. Support is available 24/7, and [email protected] can be used when direct assistance is needed.
- Keep the existing account as the account you need help with.
- Do not create a second account.
- Contact Pulsz Customer Support if access is lost.
- Use [email protected] when direct account help is needed.
Dormant Status After 60 Days
An account becomes Dormant after 60 consecutive days without gameplay using Virtual Coins. This status is tied to gameplay inactivity rather than simply missing a single login.
Virtual Coins expire when the account becomes Dormant. After 60 or more days of inactivity, the account may also be closed under the applicable Terms.
- Trigger: 60 consecutive days without gameplay using Virtual Coins.
- Status: the account becomes Dormant.
- Coin consequence: Virtual Coins expire.
- Extended inactivity: the account may be closed.
Common Pulsz Account Situations
I Am Creating My First Account
A User Account is required, and Pulsz allows one account per person. Use the confirmed registration control to create the first account rather than creating multiple accounts.
I Already Have a Pulsz Account
Use the existing account and the Login now control to sign in. There is no need to register another account for normal returning access.
I Lost Access to My Account
Do not create a second account. Keep the existing account as the account you need help with and contact Pulsz Customer Support.
My Account Has Been Inactive
After 60 consecutive days without gameplay using Virtual Coins, the account becomes Dormant. Virtual Coins expire at that point, and the account may be closed after extended inactivity.
FAQ – Pulsz Account Questions and Answers
Is One Pulsz Account Allowed per Person?
Yes. Pulsz allows one account per person.
What Happens After 60 Days Inactivity?
After 60 consecutive days without gameplay using Virtual Coins, the account becomes Dormant.
Do Virtual Coins Expire on Dormant Accounts?
Yes. Virtual Coins expire when the account becomes Dormant.
Can Pulsz Close Inactive Accounts?
Yes, an account may be closed after 60 or more days of inactivity. This is a possible outcome rather than an automatic closure promise for the exact 60-day mark.
Which Control Starts Pulsz Registration?
Use the confirmed registration control to create a new Pulsz account. The account rules still limit use to one account per person.
What Is a Dormant Pulsz Account?
A Pulsz account becomes Dormant after 60 consecutive days without gameplay using Virtual Coins. Virtual Coins expire when that status applies.