Pulsz Player Safety

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Pulsz Player Safety includes a daily Gold Coin package purchase limit, Take a Break and Self-Exclusion.

A requested purchase limit remains in place for at least 24 hours before a change or revocation can take effect. Take a Break is available for 7, 14 and 30 days.

Self-Exclusion has a minimum period of 6 months. Reopening after the minimum period is not automatic.

Pulsz Player Safety Tools

The confirmed Player Safety controls serve different purposes and have different timing and restriction rules.

• A daily Gold Coin package purchase limit can restrict future package purchases.
• Take a Break provides a temporary break for one of the confirmed durations.
• Self-Exclusion provides a longer restriction with a minimum period of 6 months.

These controls are not interchangeable, and each should be understood according to its own policy rules.

Daily Gold Coin Purchase Limits

Pulsz Player Safety lets users request a daily Gold Coin package purchase limit.

• A requested purchase limit remains in place for at least 24 hours before a change or revocation can take effect.
• You can request a purchase limit through Customer Support by email.
• You can also request a purchase limit through the Contact Form.
• No fixed daily purchase-limit amount is stated here.
• A requested purchase limit cannot be treated as immediately revocable.

Take a Break Periods

Take a Break is a confirmed Pulsz Player Safety tool with three confirmed duration options.

No additional Take a Break durations are asserted here.

How Self-Exclusion Works

Self-Exclusion is a confirmed Pulsz Player Safety tool with a minimum exclusion period of 6 months.

• A Self-Exclusion period can be longer than 6 months when requested.
• You can request Self-Exclusion by emailing Customer Support with the subject “Self Exclusion.”
• You can also request Self-Exclusion through support chat.
• The Contact Form includes a Self Exclusion option.
• The request instructions ask for your full name, address and email.

No early-cancellation process is stated here.

Reopening After Self-Exclusion

Reopening is not automatic when the minimum Self-Exclusion period ends.

1. The minimum Self-Exclusion period must first end.
2. A further 7-day waiting period applies before reopening can be considered.
3. Reopening remains subject to Pulsz discretion.

Completing the minimum period and the additional waiting period does not guarantee that the account will be reopened.

Restrictions During Self-Exclusion

The current policy restricts several account transactions during a Self-Exclusion period.

• Redemptions are not permitted during Self-Exclusion.
• Refunds are not permitted during Self-Exclusion.
• Transfers of Virtual Coins are not permitted during Self-Exclusion.

No exception to these restrictions is stated here.

FAQ – Pulsz Player Safety Questions

Can Pulsz Set Daily Purchase Limits?

Yes. Users can request a daily Gold Coin package purchase limit through Pulsz Player Safety.

How Long Can a Purchase-Limit Change Take?

A requested purchase limit remains in place for at least 24 hours before a change or revocation can take effect.

What Take a Break Durations Exist?

The confirmed Take a Break durations are 7 days, 14 days and 30 days.

What Is Pulsz Minimum Self-Exclusion Period?

The minimum Self-Exclusion period is 6 months. A longer period can also be requested.

How Can Users Start Self-Exclusion?

You can request Self-Exclusion by emailing Customer Support with the subject “Self Exclusion,” through support chat, or through the Self Exclusion option on the Contact Form. The request instructions ask for your full name, address and email.

Can Self-Exclusion End Automatically After Six Months?

No. Six months is the minimum period. After that minimum ends, a further 7-day waiting period applies before reopening can be considered, and reopening remains subject to Pulsz discretion.

Is Reopening Guaranteed After Self-Exclusion?

No. Reopening is not automatic and remains subject to Pulsz discretion.

Are Redemptions Allowed During Self-Exclusion?

No. During Self-Exclusion, redemptions, refunds and transfers of Virtual Coins are not permitted under the current policy.

How Can Users Request Purchase Limits?

You can request a Pulsz purchase limit through Customer Support by email or through the Contact Form.

Can Purchase Limits Be Revoked Immediately?

No. A requested purchase limit remains in place for at least 24 hours before a change or revocation can take effect.